RMA

"Why are you getting rid of him?"

"It's old."

"Of course. The 'grandparent' is our most popular line."

"No. It's always looked like that, but it's been in my wife's family a long time; now it's actually old... and it doesn't always work right."

"Seems fine to me," the technician said, as the elderly automaton offered her a piece of hard candy.

"Look, can I get rid of it or not?"

"You know you hurt his feelings when you talk about him like that, right?"

"It doesn't have feelings!"

"Of course he does. It's a critical part of his programming."